REMOTE SUPPORT

Allow one of our Worker Bees to access your computer

  1. A small program needs to be downloaded to your computer
  2. Please select your version of OS
  3. Launch the downloaded program – it may be in your Downloads folder
  4. Give the 9-digit number to your IT admin

When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.

Whilst you are waiting for Splashtop to download, why not take a look at the weekly blog…

“Ask Copilot” is coming to your Taskbar (but only if you want it to)

What if your computer could understand what you mean, not just what you type? Microsoft’s testing something new in Windows 11 that could completely change how you search, click, and get things done. It’s smart. It’s optional. And it might save your team a lot of time…

By |February 9th, 2026|Categories: Uncategorized|Comments Off on “Ask Copilot” is coming to your Taskbar (but only if you want it to)

Microsoft Edge introduces a new scam protection tool

Those fake “your computer is infected” pop-ups are getting smarter. And scarier. But there’s some big news from Microsoft that could make them a thing of the past. This update to Edge is changing how your browser fights back against online scams…

By |February 2nd, 2026|Categories: Uncategorized|Comments Off on Microsoft Edge introduces a new scam protection tool
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