REMOTE SUPPORT

Allow one of our Worker Bees to access your computer

  1. A small program needs to be downloaded to your computer
  2. Please select your version of OS
  3. Launch the downloaded program – it may be in your Downloads folder
  4. Give the 9-digit number to your IT admin

When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.

Whilst you are waiting for Splashtop to download, why not take a look at weekly vlog…

Here’s how to fix that Windows 11 File Explorer glitch

Is your business running version 24H2 of Windows 11? You might be experiencing a small but annoying glitch when clicking “See more” in File Explorer. Here’s how to fix it.

By |December 13th, 2024|Categories: Uncategorized|Comments Off on Here’s how to fix that Windows 11 File Explorer glitch

Beware that “support call” – it could be a ransomware scam

Would your employees give an unknown caller access to your business devices? But what if they got a Teams chat from someone posing as Microsoft support? Here we tell you all about a new ransomware scam

By |December 13th, 2024|Categories: Uncategorized|Comments Off on Beware that “support call” – it could be a ransomware scam

Can’t find what you need in Teams? This makeover will increase your business’s productivity

The latest feature update in Teams is bringing a central notifications hub to keep things more organised. And a whole host of other useful features. We’ll tell you all about it here.

By |December 12th, 2024|Categories: Uncategorized|Comments Off on Can’t find what you need in Teams? This makeover will increase your business’s productivity
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