Allow one of our Worker Bees to access your computer
- A small program needs to be downloaded to your computer
- Please select your version of OS
- Launch the downloaded program – it may be in your Downloads folder
- Give the 9-digit number to your IT admin
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
Whilst you are waiting for Splashtop to download, why not take a look at the weekly blog…
Can Remote Support Remove Viruses Safely?
Can remote support remove viruses? Learn what a technician can fix remotely, when an on-site visit is safer, and how to protect your organisation daily.
Microsoft 365 Security Settings Guide for SMEs
A practical Microsoft 365 security settings guide for West Yorkshire SMEs and charities, covering sign-in, email, devices and recovery without the jargon.
A Charity IT Support Example That Works Locally
A charity IT support example showing how proactive support, safer cloud tools and patient advice keep West Yorkshire teams focused on their cause each day.
How to Audit User Access Without Disrupting Work
Learn how to audit user access with a practical, low-stress process that protects your people, data and systems without interrupting day-to-day work.